We think all of our Associates are stars, but once in a while, someone does something amazing that shows what our Promises are all about. They’re our heroes!
Tell us about your hero using the form on this page. Send a picture too, if you can. We’ll feature as many heroes as we can here and around the site to put them in the spotlight and tell them how awesome they are.
NOMINATED BY: Sarah H FOR: Recently a regular customer came in to shop and was showing signs of a medical issue. Megan went to get orange juice for him because it appeared his blood sugar was very low from diabetes. An ambulance was called and took care of him from there. Megan thought fast and responded to the medical needs of the customer. VALUE: Doing What’s Right
NOMINATED BY: Scott M FOR: Rhonda is the kindest and most fun-loving person at our store. She goes above and beyond and can do most jobs within several departments. Everyone loves Rhonda’s bubbly personality and charm. When groups of children take a field trip to our store, Rhonda gives them a tour and a goody bag to take with them. She is a true hero who always goes out of her way to help customers and coworkers. VALUE: Winning Together
NOMINATED BY: Lillian FOR: Ashley is always helping everyone in the store. She goes above and beyond to help in all of the departments especially the front end. She is very friendly, easy to work with ans is a great worker. She takes the time to explain things to customers and answers any questions they may have. Ashley is also a good trainer, she takes the time to go over the details and makes you feel comfortable. She shows how much she really loves her job! VALUE: Putting the Customer First
NOMINATED BY: Aaron L FOR: John is our Store Manager, and he has instilled a sense of customer care in the store that makes me proud to be an employee! On Christmas Eve, a customer came into the store and proceeded to explain to me how she had been looking for a wreath all over town and how none of the stores had any left. She explained how her twin sister was unable to make it home, to lay one on her son’s grave who had committed suicide years ago and the family always remembered him with a Christmas wreath. I knew the store was out of wreaths as well, but when I asked John if there was anything we could do. He went immediately to the office where he had put aside a wreath to take home for his family. Without hesitating he gave the wreath to this customer and wished her a Merry Christmas. It would have been easy for John to say we had no wreaths (he hadn’t even heard her story), but with John the customer always comes first! VALUE: Putting the Customer First
NOMINATED BY: Stefen S FOR: Janice goes above and beyond to help anyone in the front end as well as the entire store! VALUE: Doing what’s Right
NOMINATED BY: Aleshia E FOR: He is always helping everyone. He is the sweetest guy ever and always has a smile on his face. VALUE: Doing what’s Right
NOMINATED BY: Mallory P FOR: She goes above and beyond every day to make sure the job is done and done well. She works extra hours and double shifts. She is the glue in our department and makes everything run smoothly. We’d fall apart without her! VALUE: Winning Together
NOMINATED BY: Laura T FOR: Autumn has gone above and beyond in her title as Lead Checkout coach. Autumn not only has great customer service skills but her ability to train, develop and excite her front end. I look forward to seeing her career develop! Thank you Autumn for all of your hard work! VALUE: Winning Together